Privacy Policy

1. Introduction

Welcome to our local plumbing referral platform. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you visit our website or call our service numbers.

2. Information We Collect

When you interact with our referral service, we may collect the following information:

• Phone Calls: Telephone number, call duration, time of call, and voice recordings (for quality assurance and dispatch validation).
• Technical Data: IP address, browser type, device information, and anonymous usage statistics via cookies to optimize website performance.

3. How We Use Your Information

We use the collected information solely to facilitate high-quality service matches. This includes:

• Connecting you with a licensed, independent plumber in your local area.
• Verifying call billing requirements for advertising quality control.
• Preventing fraudulent spam calls and malicious activity.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. Our service acts as a marketing and referral pipeline. When you call our telephone numbers, your call is securely routed to local independent third-party contractor dispatchers who fulfill your plumbing requests.

5. Cookie Usage

We utilize small text files called cookies to monitor traffic flows and improve site performance. You can choose to disable cookies through your personal browser settings, though some functional sections of the website may work less efficiently.

6. Contact Us

If you have questions or concerns regarding this privacy policy or our marketing platforms, please contact us at our main administrative offices.